Contact Us
As a family business we realise the importance of spending time with our family and loved ones over the Christmas period, therefore we will be closed from the 22nd of December until the 2nd of January 2024.
But don’t worry you can still place order on the website throughout the Holiday period, any orders placed after 2pm on the 21st of December will be shipped using our Amazon fulfilment Service. This where we use Amazons warehouse to store and ship our goods while our own warehouse is closed.
For the majority of orders this process will be seamless, however there may be a small number of orders that cannot be fulfilled via this method. If this is the case, we will contact you to make you aware and we can either cancel your order or if you are happy to wait, we will dispatch your order first thing on our return on the 2ndJanuary with free tracked shipping.
Our customer service emails will be checked periodically, so please feel free to get in touch if you have any questions.
We would like to thank all our customers for choosing Konfidence and we wish you all a very merry Christmas and a happy new year.
Thank you Konfidence Family x
At Konfidence, we follow a simple rule of treating our customers as we would wish to be treated. It works well for us and ensures that we are always completely open and honest with our customers.
It works even better when its a two-way deal, so if you have any suggestions or comments at all, we would love to hear from you. Please contact us using the form below or any of the following methods.
- By post: Konfidence Ltd, 5 Kay Close, Plympton, Plymouth, PL74LU
- By phone: 01566 777887 (Monday to Friday, 9am to 5pm)
- By email: customerservices@konfidence.com
Please use the form below to contact us and we will respond to your enquiry as soon as possible.